COVID-19 UPDATE

UPDATED COVID-19 PROTOCOL MARCH 23RD, 2020: 

STARTING WEDNESDAY MARCH 25TH, 2020

temporary clinic hours COVID-19

UPDATED COVID-19 PROTOCOL MARCH 20TH, 2020: Due to COVID-19 progressing we are now only taking curbside appointments by coming outside to collect all patients from their owner's vehicles. Please call us at 972-396-8387 and remain outside or in your vehicle and someone will assist you. We are requiring that all pet owners call our clinic to give payment over the phone before leaving the clinic parking lot. All receipts will be then emailed to the pet owner's email address on file. Thank you again for your patients during this difficult time! 

UPDATED COVID-19 PROTOCOL MARCH 18TH, 2020:

-We are only seeing sick/emergency patients at this time.

-We are not seeing anything elective- no annual, technician appointments, surgeries, dental cleanings- will refill up to 6 months of heartworm and flea prevention if needed.

-If you have a new puppy/kitten or either of those needing vaccine series please call us and we will work out a treatment plan.

-We are not taking any boarders until further notice.

-Please call to discuss any concerns regarding bloodwork, recheck appointments, we will schedule accordingly.

-If you are picking up medications or food, we ask that you pay over the phone and we will bring the item(s) to your car- just call us when you arrive.

-We are currently working on a telemedicine option- when that is available we will let you know. In the meantime, you can always email or text videos and/pictures to [email protected], our clinic cell phone (214)449-8007 or via Facetime.

Things are changing daily, for your safety and ours we will constantly keep you updated via Facebook and email.

Download our app, PetPro Connect as another option for communication.


UPDATED COVID-19 UPDATE MARCH 16TH, 2020: We are currently taking the extra necessary precautions regarding the coronavirus by practicing "social distancing" at our clinic. We have done our part by increasing the amount of sanitizing and cleaning around our clinic and decreasing the number of social interactions between staff and clients. We currently offer curbside appointments (see the previous update) to help with this but we also urge our clients that if they are showing any symptoms of illness to please stay home to prevent further spreading to our staff and clients.
COVID-19 UPDATE MARCH 13TH, 2020: Given the current COVID-19 situation Allen Veterinary Centre will now provide access to car side check in's to any clients wishing to avoid contact with environments outside their home. Our goal is to ensure that our patients have access to the medical care they need while doing our best to protect our staff, clients and the community as a whole. We would also encourage people to plan ahead and get their pet's annual immunizations performed early in case restrictions become narrower over the next few months. 

When you call to schedule an appointment let us know you desire curbside service and the information regarding your pet's history can be taken over the phone. An assistant will come take the pet from the car if it is on a secure leash or harness and then communication can be accomplished after the pet is seen and treatments administered when necessary. We hope this approach will aid us in maintaining proper medical care for our patients without causing more risks for our clients and staff. 

Thank you for your cooperation!

FIND US ON THE MAP!

We are located across from Lowe's on the west side of highway 75!

Office Hours

Holiday Hours Posted In Our "About Us" Tab

Allen Veterinary Centre

Monday:

8:00 am-6:00 pm

Tuesday:

8:00 am-6:00 pm

Wednesday:

8:00 am-6:00 pm

Thursday:

8:00 am-6:00 pm

Friday:

8:00 am-6:00 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed